Comcast Xfinity Outage in East Hartford, Connecticut (2024)

Comcast Xfinity Outage in East Hartford, Connecticut (1)

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The latest reports from users having issues in East Hartford come from postal codes 06118.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

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What isn't working?

Please let us know what issue you are experiencing with Comcast Xfinity:

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In the last three months, how would you rate Comcast Xfinity?

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Problems in the last 24 hours in East Hartford, Connecticut

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in East Hartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Comcast Xfinity Outage in East Hartford, Connecticut (9)

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

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Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

  1. Comcast Xfinity Outage in East Hartford, Connecticut (10)

    Internet (59%)

  2. Comcast Xfinity Outage in East Hartford, Connecticut (11)

    Wi-fi (12%)

  3. Comcast Xfinity Outage in East Hartford, Connecticut (12)

    TV (12%)

  4. Comcast Xfinity Outage in East Hartford, Connecticut (13)

    Total Blackout (8%)

  5. Comcast Xfinity Outage in East Hartford, Connecticut (14)

    E-mail (7%)

  6. Comcast Xfinity Outage in East Hartford, Connecticut (15)

    Phone (2%)

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Live Outage Map Near East Hartford, Hartford County, Connecticut

The most recent Comcast Xfinity outage reports came from the following cities:Wethersfield, East Hartford, West Hartford, Hartford, Vernon, Newington, Windsor, Berlin, Bloomfield, Simsbury, Bolton, Glastonbury, South Glastonbury, New Britain and Manchester.

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CityProblem TypeReport Time
Comcast Xfinity Outage in East Hartford, Connecticut (16)WethersfieldWi-fi
Comcast Xfinity Outage in East Hartford, Connecticut (17)East HartfordInternet
Comcast Xfinity Outage in East Hartford, Connecticut (18)West HartfordWi-fi
Comcast Xfinity Outage in East Hartford, Connecticut (19)West HartfordInternet
Comcast Xfinity Outage in East Hartford, Connecticut (20)HartfordE-mail
Comcast Xfinity Outage in East Hartford, Connecticut (21)East HartfordInternet

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

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Comcast Xfinity Issues Reports Near East Hartford, Connecticut

Latest outage, problems and issue reports in East Hartford and nearby locations:

  • Comcast Xfinity Outage in East Hartford, Connecticut (22)Marilyn Haney (@mhaney1017) reported fromMarlborough, Connecticut

    @NBCConnecticut —all this talk about Eversource’s response, no one is mentioning that Xfinity hasn’t restored service nor have they been seen anywhere. My power is restored but my cable/internet is not-I feel like they shut it off during power outage. #fixmycable !!

  • Comcast Xfinity Outage in East Hartford, Connecticut (23)Troy Bolton (@AlexYaldeh) reported fromNew Britain, Connecticut

    @SnazzyQ @JGfromOC I have Xfinity and use a few TB a month and never gotten capped lmk if you want data to show that

  • Comcast Xfinity Outage in East Hartford, Connecticut (24)Tracy Mitchell (@TracyMitchell7) reported fromWindsor, Connecticut

    @Xfinity I'm a paying Customer and can never connect to their hotspots

  • Comcast Xfinity Outage in East Hartford, Connecticut (25)xlicia (@xlicia) reported fromAvon Park South, Connecticut

    @mostvaluableEM @Xfinity We had a bad storm a week ago and they promise to repair our cable every day but never show.

  • Comcast Xfinity Outage in East Hartford, Connecticut (26)irishtrish10 (@irishtrish10) reported fromWest Hartford, Connecticut

    So fed up with @Xfinity! Constant problems with cable/wifi &no help from website or app. I’m tired of troubleshooting, rebooting and chatting with someone online- it hasn’t helped! Requested a call back and they called and then said they couldn’t take my call and to call back!😡

  • Comcast Xfinity Outage in East Hartford, Connecticut (27)Robert J Slamon (@rslamon) reported fromHartford, Connecticut

    @ATT I want to get HBO Max but I'm a kind of bummed that it wont be carried on Comcast or Amazon.If that happens I'll cancel all my other channels and make HBOMax my only service.

  • Comcast Xfinity Outage in East Hartford, Connecticut (28)Click Link For New Music†✞† (@VirusFiles_) reported fromHartford, Connecticut

    dude can someone let me borrow their xfinity wifi password all the way in connecticut cause tmobile is ****

  • Comcast Xfinity Outage in East Hartford, Connecticut (29)*Ms.JaimeLee* (@1JaimeLee) reported fromHartford, Connecticut

    & it's #Monday Not a regular one#mondaythoughts If you DON'T need to go out then #StayHome ..Yet a walk will help many, #StaySafe practice #SocialDistancing #MondayVibes Want to stay in bed& Hope this @Xfinity wifi stops shutting off&on..🌤ENJOY the day #Hartford & #Connecticut

  • Comcast Xfinity Outage in East Hartford, Connecticut (30)Dave P. (@AwesomeDave1337) reported fromNew Britain, Connecticut

    @comcastcares @comcast just got off the phone with a Comcast rep. No help at all. Will someone that is competent please reach out to me. Maybe someone not reading a script. Was asked how I’m doing. Answered honestly that I was not good. Was told they are happy to hear that.

  • Comcast Xfinity Outage in East Hartford, Connecticut (31)samantha (@ssamrezz) reported fromWest Hartford, Connecticut

    Glad that we have power still but not having internet ******* blows. @Xfinity HELP.

  • Comcast Xfinity Outage in East Hartford, Connecticut (32)Tracy Mitchell (@TracyMitchell7) reported fromWindsor, Connecticut

    Monday morning #xfinity internet not working again. #damnit #garbage

  • Comcast Xfinity Outage in East Hartford, Connecticut (33)yung vegan (@_demayonnaise) reported fromHartford, Connecticut

    i just disassembled my entire internet router for 20 minutes and honestly might’ve broken a part of it only to log onto xfinity and see there’s a reported outage in my area lmfaoooncjfskkssk i really thought i was doing something !

  • Comcast Xfinity Outage in East Hartford, Connecticut (34)Jose Cabrera-Baez (@JoseCabreraBaez) reported fromHartford, Connecticut

    For you jerks at Comcast that treat your customers like crap and disrespect them at every corner, I hope one of you useless ******** in the chat dept reads this tweet. You might not know yet but, you are going to join the ranks of the unemployed very soon because you don’t care.

  • Comcast Xfinity Outage in East Hartford, Connecticut (35)Shawn McFarland (@McFarland_Shawn) reported fromBloomfield, Connecticut

    XFinity please give me my WiFi back. I promise I’ll never send a dumb tweet again. I don’t want to keep having to drive 10 minutes from my house just to send a text.

  • Comcast Xfinity Outage in East Hartford, Connecticut (36)Ashley W (@ashleyweidner) reported fromEllington, Connecticut

    @Xfinity your customer service is soooo difficult to contact. I have tried twice to get a new account and was just disconnected again. Can someone PLEASE help me?

  • Comcast Xfinity Outage in East Hartford, Connecticut (37)Dave Snyder (@therealDSnydes) reported fromRocky Hill, Connecticut

    Me: Comcast is the evil empire and nothing could possibly compare to their terrible service. *Moves to Connecticut*#Coxcable: "Hold my Beer"

  • Comcast Xfinity Outage in East Hartford, Connecticut (38)Dave P. (@AwesomeDave1337) reported fromNew Britain, Connecticut

    @comcast @comcastcares how do I report an issue with a low hanging wire. We have no power since Tuesday night and crews are here. I’m worried they may hit the line as they drive through.

  • Comcast Xfinity Outage in East Hartford, Connecticut (39)Seshu (@PicSeshu) reported fromAvon Park South, Connecticut

    @comcastcares Just sent the DM. Easier to get things done on Twitter than on your phone support system.

  • Comcast Xfinity Outage in East Hartford, Connecticut (40)Yvonne Renee Davis (@Teleos1) reported fromBlue Hills, Connecticut

    @Xfinity @comcast @comcastbusiness Howard K. Hill of Howard K. Hill Funeral Services w/offices in Bloomfield, Hartford & New Haven has a huge problem conducting because your cable service isn't working. This is costing the business $$$. He's located at 94 Granby St. Bloomfield.

  • Comcast Xfinity Outage in East Hartford, Connecticut (41)Brady Laubscher (@BradyLaubscher) reported fromSimsbury Center, Connecticut

    @comcast can I get my cable back please ?!?!! Or a big credit on my account for the last week of no service after the storm.

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

  • Comcast Xfinity Outage in East Hartford, Connecticut (42)Eric Lister (@ericlister) reported

    Crazy how 4 years with @Xfinity at the same location no issues then 4 months in a row I get hit with fake charges.

  • Comcast Xfinity Outage in East Hartford, Connecticut (43)🇸🇻 (@Rigooo14) reported

    ALL of Xfinity in my area is down rn………

  • Comcast Xfinity Outage in East Hartford, Connecticut (44)Sandrino🧞‍♂️ (@kingsandrin0) reported

    **** my Xfinity Streaming app. It’s not letting me watch the news on my phone 😢

  • Comcast Xfinity Outage in East Hartford, Connecticut (45)LittleMissScareAll In The 24½ Century ☠ ☀️🍹 (@rockvixen2448) reported

    @Xfinity You're the worst internet service EVER! Goes out weekly?! Shows buffer constantly?! I just upgraded & it's not any better! YOU SUCK

  • Comcast Xfinity Outage in East Hartford, Connecticut (46)CMIK (@darrenf52224243) reported

    @WIMissScarlet Comcast is based upon income so you would qualify for $9.99 a month. You should look into it—hope you find resolution.

  • Comcast Xfinity Outage in East Hartford, Connecticut (47)JD (@Samura1_JD) reported

    Can’t help but notice how bad Verizon and Comcast services are getting. Big companies like these always end up failing at some point because they stop caring about anything but money. My Verizon phone always loses service and my Comcast internet constantly crashes.

  • Comcast Xfinity Outage in East Hartford, Connecticut (48)Johnny Goings (@GoingsJohnny) reported

    hEY DISNEY BOUGHT INTO COMCAST QUITE AWHILE AGO!!! OFFER EXTRA FEE DISNEY STREAMING SERVICE I HEARD!!

  • Comcast Xfinity Outage in East Hartford, Connecticut (49)Marcel Benoit (@SvenTheMoose97) reported

    @NishGuy @RachaelMDK Oh god, you guys went to Xfinity twice in one week? That seems terrible.

  • Comcast Xfinity Outage in East Hartford, Connecticut (50)Amadeus41 (@Xzzy789) reported

    @watermelonpunch @comcast Comcast frontline staff - out in the trucks maintaining the infrastructure and equipment - never stopped in person work, going into customer homes even in March 2020 so you could order DoorDash and stay safe. HQ employees are not the ones keeping your internet up and running.

  • Comcast Xfinity Outage in East Hartford, Connecticut (51)Nikkole P (@workoutlogic) reported

    @Xfinity you never cancelled my internet during the pandemic almost two years ago and my auto pay has been charged ever since! Zero usage but only 3 months refund??? Wtf?

Comcast Xfinity Outage in East Hartford, Connecticut (2024)

FAQs

How do I find out if Xfinity is down in my area? ›

You can check for outages using the Xfinity app on your mobile phone. Simply open the Xfinity app and outage information appears.

Why is Xfinity not in my area? ›

We may not be able to provide service to you if: You live outside of our service area. Your address is more than 300 feet from our physical network. We haven't extended our service line to your address.

How do I fix Comcast weak or no signal? ›

Fix your TV service using the Xfinity app
  1. Open the app.
  2. Tap the Services tab.
  3. Tap Troubleshoot TV issues.
  4. Tap the applicable option to start troubleshooting.
  5. If you're still having issues after trying to fix the problem through the app, you can chat with an agent for additional support.

Are Comcast and Xfinity the same? ›

Xfinity is the TV and internet service provider for consumers, while Comcast is the company that owns Xfinity (and other brands, like NBCUniversal). That's not so confusing after all, right?

How do I check if the internet is down in my area? ›

You can also check for nbn outages or planned maintenance at your address by visiting nbn network status and outages.

Why is my Xfinity network not working? ›

Confirm the equipment cables are plugged in and the coaxial cable is tightened as much as possible using your fingers to both the wall outlet and your modem/gateway. Make sure you are within a reachable WiFi coverage area from the gateway or router.

Why does Xfinity always have outages? ›

Why does Xfinity keep having outages? Xfinity outages can be caused by bad weather, power outages, cut fiber lines in the wider network, and much more. Multiple short but frequent outages, however, are likely caused by one of two things: Network upgrades in your neighborhood or faulty equipment or wiring at your home.

Why is Xfinity cable not working? ›

Troubleshooting steps

Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it's plugged into the proper locations. Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input.

Why is my Xfinity connected but no Internet? ›

Restart Gateway. The most common method to fix the “no Internet access” issue is to restart the gateway. Just power off/unplug your gateway, wait for several minutes or so, and power on/re-plug the gateway again to see whether you can connect to your Internet or not.

Why does my TV keep saying no signal? ›

A "No Signal", "No Source", or "No Input" message will appear on your TV screen if the TV is not receiving a signal from your TV box. This is often a result of either the TV box being powered off, not being properly connected to the TV, or the TV being set to the wrong input.

How do I refresh my Comcast signal? ›

Press the A button on your remote control, or visit the Help section in Settings. (Saying “System Refresh” into your Voice Remote will take you to step three.) Highlight the System Refresh tile, and press OK.

How do I talk to a real person at Comcast? ›

How To Contact Xfinity
  1. Comcast Cable, One Comcast Center. 1701 John F. Kennedy Blvd. Philadelphia, PA 19103.
  2. 1-800-xfinity (1-800-934-6489)

Do I need both Comcast and Xfinity? ›

Xfinity operates as a subsidiary brand of Comcast, signifying a close relationship between the two. In simpler terms, Xfinity is the product or service that Comcast provides to its customers. So, when you're subscribing to a Xfinity internet plan or Xfinity TV, you're essentially using services provided by Comcast.

Who to use instead of Xfinity? ›

Best Paid & Free Alternatives to Xfinity
  • Charter Spectrum.
  • AT&T U-Verse.
  • Verizon Business Internet Solutions.
  • SuddenLink by Altice.
  • Lumen Fiber+ Internet.
  • Cable ONE High-Speed Internet.
  • CenturyLink for Business.
  • Optimum by Altice.

How do I check my Internet connection on Xfinity? ›

Select WiFi from the bottom of the app. Select Troubleshoot. Tap Test your whole home network. From here, the app tests both the speed to your gateway and to the devices you're using to access Xfinity Internet.

Why is the Xfinity cable not working? ›

Troubleshooting steps

Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it's plugged into the proper locations. Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input.

What do you do when Xfinity WiFi goes down? ›

What to do if your Xfinity TV or Internet is out
  1. Check for reported outages. ...
  2. Check the power and connections for your devices. ...
  3. Confirm your account is up to date on payments. ...
  4. Restart your devices. ...
  5. Additional information.

How do I check my Comcast signal level? ›

Using the Xfinity app (available to download on Apple App Store or Google Play), you can select WiFi, then select Run a test, and then scroll down to the list of connected devices.

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